At Vastrika Uniforms, we are committed to providing high-quality products and a smooth shopping experience.
Please read our Return & Exchange Policy carefully before placing an order.
 

1. Exchange Only Policy

We do not offer refunds on any orders.
However, we happily accept exchanges on eligible products.
 

2. Eligibility for Exchange

An exchange request will be accepted only if:

• The product is unused, unwashed, and in original condition.

• All original tags, labels, and packaging are intact.

• The request is made within 3 days of delivery.

• The product received is different in size, wrong item, or has a manufacturing defect.
   

3. Items Not Eligible for Exchange

• Customized or personalized uniforms.

• Products that are used, washed, damaged, or altered.

• Items without original packaging or tags.

• Bulk/corporate orders unless a defect is reported within 24 hours.
   

4. Exchange Process

1. Contact our support team with your order number and issue details.

2. Share clear photos/videos of the product for verification.

3. Once approved, you may send the product back to us.

4. After receiving and inspecting the item, we will dispatch the replacement.
    

5. Shipping Charges

• Exchange shipping charges will be borne by the customer unless the error is from our side (wrong/defective item).
  
   

6. Replacement Time

Once your product reaches us, please allow 5–7 working days for processing and dispatch of the exchanged item.